List of Topics

SfC Home > Business > ISO 9000 >

 

Sample ISO 9000 Quality Policy Manual: Sec. 4.20 Statistical Techniques

by Ron Kurtus (14 March 2001)

The following material is section 4.20 of a Quality Policy Manual, used to satisfy the ISO 9001 standard. This material follows the rationale approach to stating company policies and is intended as an example of this approach as well as a sample of a Quality Manual.

For other sections, refer to the Manual Table of Contents



4.20 Statistical Techniques

In our company, we have various repetitive processes used in the manufacture of our product.

Rationale

We believe it is important to use statistical techniques to measure and validate our processes and to make sure our product characteristics are as stated. This is to avoid the risk of having incorrect information on our product's quality and on the effectiveness of its work processes.

We believe that effective use of statistical techniques will result in reduced costs due to eliminating wasted effort and material. It will also ultimately result in increased business due to customer satisfaction from getting expected goods and services.

Policy

Thus, in order to verify the acceptability of our process capability and our product characteristics, it is the policy of this company to adhere to the ISO 9001 section 4.20 standard on Statistical Techniques and always use adequate statistical techniques.

It is also the policy of this company to use our Procedure 4.20 for identifying those adequate statistical techniques required for verifying the acceptability of our process capability and our product characteristics.


Resources and references

Ron Kurtus' Credentials

Websites

ISO Online - International Organization for Standardization website

ISO 9000 References and Resources

Books

Top-rated books on ISO 9000


Questions and comments

Do you have any questions, comments, or opinions on this subject? If so, send an email with your feedback. I will try to get back to you as soon as possible.


Share this page

Click on a button to bookmark or share this page through Twitter, Facebook, email, or other services:

 

Students and researchers

The Web address of this page is:
www.school-for-champions.com/iso9000/
r420.htm

Please include it as a link on your website or as a reference in your report, document, or thesis.

Copyright © Restrictions


Where are you now?

School for Champions

ISO 9000 topics

Sample Quality Manual: 4.20 Statistical Techniques




ISO 9000 topics

Improving business

Gaining ISO 9000 certification

Sample quality manual

Also see







Live Your Life as a Champion:

Take care of your health

Seek knowledge and gain skills

Do excellent work

Be valuable to others

Have utmost character

Be a Champion!



The School for Champions helps you become the type of person who can be called a Champion.