# Training Feedback

by Ron Kurtus

Readers have sent in a total of 35 comments and questions on Training issues. They are listed according to date.

You can read them to further your understanding of the subject.

## List of most recent 15 letters

### Country

How to measure ROI in HR training? ROI Workers South Africa

What is deschooling? Difference with Education USA

I am interested in studying training and development General South Africa

Training and corporate expectations General UK

Please assist me ROI calculation process Determine ROI Sri Lanka

Training statement General Cambodia

Why is it important to train workers? General USA

Writing dissertation on ROI ROI Workers UK

I believe education is part of training Difference with Education Namibia

What is the length of training classes versus education? Difference with Education Tanzania

I need to know the equation of the ROI Determine ROI Egypt

Differentiate between training and education Difference with Education India

I'm a teacher and thinking of being a trainer Difference with Education Jamaica

Methods to measure return on investment ROI Workers India

What is the difference between trade school and college? Difference with Education USA

Next 15 letters

## How to measure ROI in HR training?

August 26, 2014

### Question

How do we measure return on Investment as HR training and Development Department on our Key Function Ares.

Mooiman - South Africa (25322)

The costs for training workers includes wages paid the workers during the training, wages or costs of the trainers, and other miscellaneous items. This is the investment made by the company.

The company management wants to see increased productivity and perhaps new skills that will increase profits.

Measurement of existing productivity could include determining how much money it costs for the workers to perform their tasks. Work from an untrained worker would cost more than from a skilled worker.

The money saved by improved performance over a set period of time divided minus the cost of training, divided by the cost of training would be the ROI for that period of time. For example, if it cost \$2000 to train the workers, and the company saved \$3000 in two months, the ROI would be (3000 - 2000)/2000 = 50% for that period of time. Often the ROI is much less.

## What is deschooling?

March 15, 2012

### Question

What is descholing?

Vincent - USA (22510)

Deschooling usually means home schooling or alternative schooling. It was popularized in a 1971 book "Deschooling Society".

## I am interested in studying training and development

March 5, 2012

### Question

I am interested in studying training and development/facilitation.Mainly online or distance study. Short courses. Please advice.

Oupa - South Africa (22486)

The University of South Africa may have online courses in training and development.

Also check Maurice Kerrigan to see their training courses.

A very good organization for training is ASTD Global Network South Africa. It is worth checking them out.

Best wishes in your endeavors.

## Training and corporate expectations

November 10, 2011

### Question

How Training could affect the application of business planning and corporate expectations

luckshan - UK (22160)

It is difficult to find highly skilled workers. It is often less expensive to train existing works. Likewise, managers need to be trained in the latest technologies and management methods.

Training costs money, so the return-on-investment must be measured to verify it is worthwhile. See: Determining Training Return-on-Investment (ROI).

## Please assist me ROI calculation process

March 24, 2011

### Question

I'm working for am Automobile Industry which sells luxury vehicles & vehicle parts to the customers. We are planning to do a training programme on for the Sales & support staff.

Please assist me ROI calculation process.

Ruvini - Sri Lanka (21379)

Your "investment" in training your staff is the cost to the company to do that training. This includes the cost of paying the trainer, using a room and equipment for the training, and the cost of having the staff in the training.

If they are taking the training during working hours, you need to consider the hourly wages of the people, as well as an estimated loss in sales during that time.

The determine the return on this investment, you must first look at sales, profits and customer satisfaction over a period of time. Then after the training, you measure the same metrics over a similar period. The increase in profits to the company is the return on the training investment.

## Training statement

November 19, 2010

### Question

Training is an essential factor in the success of a business. A company that has well-trained personnel has the potential of becoming a champion in its field.

There is a need for people who can effectively develop and deliver

SUCCEED TRAINING

training material. Your knowledge and skills in this area can help you advance your career or improve your business. Also, the development and delivery of training can be a satisfying profession, especially when you see the results of your work. Training is an important task, and it should be done with excellence in mind.

The purpose of these free online lessons is to give you a start at improving your training development skills. If you have any questions,

chenda - Cambodia (20718)

Those comments are true. Feel free to go through our lessons on Training.

## Why is it important to train workers?

October 26, 2010

### Question

Why is it important to train workers in an organisation?

Petronilla - USA (20580)

Training workers improves their skills and makes them more effective in their jobs. This results in better productivity and higher profits for the company.

## Writing dissertation on ROI

April 8, 2010

### Question

Hi,

My name is Ben Reeves. I am a student at Southampton University. For my
final year dissertation I am investigating ROTI analyses. I was wondering if anybody in your organisation would be kind enough to answer a few questions for me.

I am seeking the opinions of individuals who use or devise ROTI analyses.

The questions are as follows:
Feel free to expand on them as much as possible I am really interested in what you think and feel, the more opinions the better!

What are ROTI (return on training investment) analyses used for within
organisations?

Who uses the ROTI analyses?

Are the analyses accurate?

Is there a difficulty in attributing performance benefits of the
organisation to training programmes despite these analyses?

Are there alternative methods that yield similar information?

How does ROI importance differ at different levels of the organisation?

What i am trying to get to really is how the analyses are used and what practical obstacles there are if any? I am looking for your experience and opinion on the utility and validity of the ROTI analyses.

These questions will hopefully help by giving a framework from which you can give your views. What does ROI mean to you?

I hope you can help.

Many Thanks,

Ben - UK (19515)

The problem in analyzing the return-on-investment from training is setting metrics. Often there are no solid ways to measure the results of training in soft skills, such as communication or dealing with others. Also, the investment is money up front, but the return may be spread over many years and may even include influence on other workers.

A big problem is that many times the ROI from training is skewed for management to justify the training.

The following websites may give you some information or leads on the subject:

http://www.solutionmatrix.com/return-on-investment.html
http://www.fastrak-consulting.co.uk/tactix/Features/tngroi/tngroi.htm
http://www.thetrainingworld.com/resources/Training_-_Return_On_Investment/
http://www.teambuildingusa.com/article-measuring-roi-for-soft-skill-training.asp
http://www.articles911.com/Training/Training_Return_On_Investment/

I hope that helps. Best wishes in a successful dissertation.

## I believe education is part of training

March 4, 2010

### Question

the way i understand this two concepts is more less the same. because education is the key to training and development meaning education is at broader level. while training is to acquire necessary skills and knowledge to do a specific task.but both education and learning similarities is that you are getting knowledge even though education don't give straight skills

mirtha - Namibia (19328)

Educators think of education as academic and theories or what is taught in school. On the other hand, trainers are more concerned with specific tasks.

However, you are correct that training is also education. It is learning. There is a big overlap between the two disciplines. There are many classes taught in schools that are skill-based training. There are some classes in training that are concerned with theory--especially what are known as soft skills or people skills.

## What is the length of training classes versus education?

December 3, 2009

### Question

I truly accept you answers, but may you make more clarification on this; Do education and training differ in terms of periods, which means education takes long time and training take short time.

FRANK - Tanzania (18778)

Typically, education concerns studying from books and from the lectures of the teacher. Students are tested on how they understand the material, as well as what they remember. Usually, educational lessons or classes are all about an hour long, although a students may spend the whole day in several different classes.

On the other hand, training involves less understanding and more of how to do things. In many cases, training in his hands-on, where the students or learners must apply their knowledge immediately. Often training classes for adults, who have finished school and are learning specific job-related skills, may last for several hours. It is not unusual for adult training to go on for a all day, with only a break for lunch.

## I need to know the equation of the ROI

April 11, 2009

### Question

I need to know the equation of the ROI

ranya - Egypt (17588)

You need to know the productivity of the workers before taking the training. What is the value of what they produce in a year. Then you must measure their productivity after training and calculate the improvement in money saved from their working better and making less mistakes. Those measurements are often difficult to do, but you can make an estimate.

Then divide that improvement value by the cost of the training and the wages of the workers if they went to training on company time. That is the ROI for the year.

The return on the company's investment (ROI) in a year should be much greater than the cost of training.

## Differentiate between training and education

October 11, 2008

### Question

Differentiate between training and education

sabyasachi - India (16629)

Training usually concerns learning a skill or how to deal with other people. Education usually concerns learning facts, theories and basic concepts in an academic environment.

## I'm a teacher and thinking of being a trainer

August 3, 2008

### Question

Thanks for the information. I am presently teaching at a high school and seriously thinking whether I should be involved in training and development. I have a feeling that I would appreciate the flexibility involved in raining and development. What are your thoughts? Thanks for the info.

- Jamaica (16308)

With teaching in high school, you have the advantage of a greater number of vacation days but the disadvantage of having to check homework after school. In a job in training, you have set hours and fewer vacation days, since you are working for a company. The pay may be better working for a company.

In teaching, you sometimes need to discipline the students. With adult learners in training, that is not necessary. Also, the learners may want to gain knowledge, since it should help in their jobs.

A big difference is in subject matter. Teaching concerns academic knowledge. In training, it can be teaching specific skills or more often the training concerns soft skills, such as getting along with others.

A good thing to do is to get to talk with someone who is already doing training in your community. You can check to see if there are some independent trainers or if some large companies have people involved in training. This will help you see what opportunities are available for you, as well as to get an idea of what requirements there would be for you to get into the field.

Best wishes in your career.

## Methods to measure return on investment

March 10, 2007

### Question

hii sir,
my question is
"what are the methods to measure the return on investment on training?"

- India (13342)

The investment in training is the cost of the training material, the wages of the trainer, and the wages of the workers if they are being trained during company time.

If the training is to improve work methods, the increase in productivity can be measured and given a monetary value. If the worker is being trained to be able to deal with other people more effectively, it is very difficult to calculate a return on investment, since an increase in productivity is not apparent.

## What is the difference between trade school and college?

February 1, 2007

### Question

What is the diffence between a trade school and a college?.. Which one should i pick for a better future..... Lincoln Tech vs Middlesex County College

andy - USA (13030)

A trade school usually teach specific skills that can be directly applied. For example, a person may want to become an electrician, an account or a medical aid by taking courses in a trade school. Often trade schools will help you get a job after about 2 years of courses.

In college, you learn more theory in your chosen field. You can get an associate degree in two years or a bachelor degree in four years. You usually have to take a number of required courses to complete the degree. Then you are on your own for getting a job. But the jobs are higher paying and have greater prestige than jobs obtained from a trade school.

It is the comparison of being an electrician and being an electrical engineer. It all depends on what you like to do and your skill level.

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