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Explanation of GE Astro Space Engineering Process Improvement - Improve Your Business with Total Quality Management (TQM). Also refer to General Electric, Process Improvement Team, Six-Sigma, Work out, quality control, customer, supplier partnerships, production, military, Ron Kurtus, School for Champions. Copyright © Restrictions
GE Astro Space Engineering Process Improvement
by Ron Kurtus (1 June 2008)
General Electric (GE) Astro Space Division implemented Total Quality Management (TQM) to improve their engineering processes in 1989. At the time, they called their program "Work Out!" Several years later, GE adopted the Six-Sigma approach, what was a refinement of their process improvement methods. Although done years ago, the presentation still provides a good outline for implementing TQM in your organization.
Questions you may have include:
- What was GE's TQM strategy for the 1990s?
- Why type of results did they get from their efforts?
- What did their Process Improvement Teams do?
This lesson will answer those questions. There is a mini-quiz near the end of the lesson.
Presentation
GE Astro Space Engineering Process Improvement
(PDF 307 KB file size)
Summary
General Electric (GE) Astro Space Division implemented Total Quality Management (TQM) to improve their engineering processes in 1989. Several years later, GE adopted the Six-Sigma approach, what was a refinement of their process improvement methods. The presentation provides a good outline for implementing TQM in your organization.
Continuously improve
Resources
The following are some resources on this topic.
Websites
Books
Top-rated
books on Total Quality
Top-rated
books on Business Quality
Mini-quiz to check your understanding
If you got all three correct, you are on your way to becoming a Champion in Total Quality. If you had problems, you had better look over the material again.
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Total Quality Management (TQM) topics
GE Astro Space Engineering Process Improvement