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GE Astro Space Engineering Process Improvement

by Ron Kurtus (1 June 2008)

General Electric (GE) Astro Space Division implemented Total Quality Management (TQM) to improve their engineering processes in 1989. At the time, they called their program "Work Out!"

Several years later, GE adopted the Six-Sigma approach, what was a refinement of their process improvement methods. Although done years ago, the presentation still provides a good outline for implementing TQM in your organization.

Questions you may have include:

This lesson will answer those questions.



Presentation

GE Astro Space Engineering Process Improvement
(PDF 307 KB file size)

Summary

General Electric (GE) Astro Space Division implemented Total Quality Management (TQM) to improve their engineering processes in 1989. Several years later, GE adopted the Six-Sigma approach, what was a refinement of their process improvement methods. The presentation provides a good outline for implementing TQM in your organization.


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Resources and references

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