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Explanation of Quality Improvement Report for the State of Wisconsin - Improve Your Business with Total Quality Management (TQM). Also refer to governor, administrators, university system, cost, efficiency, quality control, supplier partnerships, Ron Kurtus, School for Champions. Copyright © Restrictions
Quality Improvement Report for the State of Wisconsin
by Ron Kurtus (30 May 2008)
The State of Wisconsin initiated a Quality Improvement program similar to Total Quality Management (TQM) in the 1980s. Their efforts in improving quality filtered through the various state agencies and university systems, making Wisconsin a leader in government-supported TQM or quality improvement. Over the years, the quality programs were changed and also somewhat diluted.
In 1989, the state issued their annual report on the progress they had made in Quality Improvement. Although dated, it can be a good guide and helpful in implementing TQM in your own organization.
Questions you may have include:
- What was the need for quality improvement in Wisconsin government?
- What type of training did they provide?
- What progress did the various state agencies report?
This lesson will answer those questions. There is a mini-quiz near the end of the lesson.
Report
Quality Improvement Report for the State of Wisconsin
(PDF 958KB file size)
Summary
The State of Wisconsin initiated a Quality Improvement program in the 1980s, and their efforts in improving quality filtered through the various state agencies and university systems. Wisconsin became a leader in government-supported TQM. In 1989, the state issued their annual report on the progress they had made in Quality Improvement, which can be a good guide and helpful in implementing TQM in your own organization.
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Resources
The following are some resources on this topic.
Websites
Books
Top-rated
books on Total Quality
Top-rated
books on Business Quality
Mini-quiz to check your understanding
If you got all three correct, you are on your way to becoming a Champion in Total Quality. If you had problems, you had better look over the material again.
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The Web address of this page is:
www.school-for-champions.com/tqm/tqm_wisconsin.htm.
Please include it as a reference in your report, document, or thesis.
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Total Quality Management (TQM) topics
Quality Improvement Report for the State of Wisconsin