Succeed in Training

(updated 14 March 2023)

Training is concerned with gaining a skill. Where education emphasizes knowledge of facts and concepts, training is usually done in trade schools, seminars and business classes with the goal of building competency at a specific task.

Providing effective skill-based training for your workers and customers raises competency levels, improves quality and increases satisfaction. Training can be delivered personally by an instructor or through computer-based and web-based methods.

These online lessons give you a start at planning and delivering effective training.

Training Fundamentals

Education versus Training

Training Goals and Outcomes

Business Considerations in Training

Training Process

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Return on Investment

Determining Training Return-on-Investment

Return-on-Investment in Training Workers

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Delivering Training

Types of Training Delivery

Personal Delivery of Training

Computer Delivery of Training

Training Your Workers

Training Your Customers

Training Survey Results

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Also see

• e-Learning
• Total Quality Management
• Career
• Education