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Mini-Quiz: Business Process Steps

by Ron Kurtus (updated 19 January 2022)

Take this Mini-Quiz to check your understanding of the lesson material.

1. What is the first thing you need to obtain goods to sell?

A business name


Storage areas

2. Why is marketing important?

It gets you together with the prospect

It is not important

It eliminates the demonstration

3. When should a salesman try to negotiate for the sale?

When seeking new prospects

As soon as the prospect comes in the door

After the demonstration

If you got all three correct, you are on your way to becoming a Champion in Business. If you had problems, you had better look over the material again.

Be organized

Resources and references

Ron Kurtus' Credentials

The following are resources on this subject:


Business Process Trends - Magazine site

Business Process Management Ontology - Integrated information model

ISO 9000

Total Quality Management (TQM)


Business Resources


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Top-rated books on Business

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