Mini-Quiz: Character Important for Success of Business

1. How do poor character traits of internal workers hurt a company?

   They can result in losses due to theft, absenteeism, and careless workThat is correct. You know how to bring out the champion. Workers may have unpleasant personalities that irritate managementSorry, not correct. Try another button. They often quit to get better jobsGood try, but not right. Select another answer.

2. Why should sales representatives have good character?

   It doesn't matter, as long as they can sellSorry, not correct. Try another button. To prevent fights or arguments among the salesmanOops! Wrong answer. Re-read the question and try again. They are the face of the company to the customersCorrect. You're doing great!

3. What often happens when upper management has poor character?

   It trickles down, resulting in poor character among workers and salesmenThat is correct. You know how to bring out the champion. It does not matter, since they run the companyGood try, but not right. Select another answer. They attract customers with poor characterOops! Wrong answer. Re-read the question and try again.

Pick an answer to see instant feedback. Re-read the lesson if you miss one.