Mini-Quiz: Overview of eBusiness

1. How can customer relationship management be done in e-business?

   Require customers to purchase electronic equipmentGood try, but not right. Select another answer. Survey customer opinions via email or the company websiteThat is correct. You understand about e-business. Have customers fill out forms and mail them inSorry, not correct. Try another button.

2. What is an advantage of Web conferencing?

   Members do not he have to travel to the same location to communicateCorrect. You know your business principles! Clever animations can be used to the amusement of participantsOops! Wrong answer. Re-read the question and try again. There is no real advantage, except for using the latest toolsSorry, not correct. Try another button.

3. What is the advantage of B2B e-commerce?

   It prevents face-to-face contactOops! Wrong answer. Re-read the question and try again. You no longer have to deal with small customersGood try, but not right. Select another answer. It is faster and often cuts out the middle-manThat is correct. You understand about e-business.

Pick an answer to see instant feedback. Re-read the lesson if you miss one.