Mini-Quiz: Steps to Improve or Grow Your Business

1. What is the first thing you need to know before trying to improve your business?

   What is the competition up to?Sorry, not correct. Try another button. What is your definition of improvement?That is correct. You show you understand the material. What do the union leaders think?Good try, but not right. Select another answer.

2. How can you reduce costs?

   Reduce the number of rejected parts.Correct. Great job! Lower wages as much as you can.Sorry, not correct. Try another button. Rent instead of buying.Oops! Wrong answer. Re-read the question and try again.

3. Why do customers return?

   We are the only business in the area.Good try, but not right. Select another answer. To complain about the product.Oops! Wrong answer. Re-read the question and try again. They were satisfied the last time they purchased.That is correct. You show you understand the material.

Pick an answer to see instant feedback. Re-read the lesson if you miss one.