Mini-Quiz: Character of Sales Staff Important to Success of Business

1. What can happen if a salesman is conscientious?

   The customer will be pleased with the interactionThat is correct. You understand the value of Character. It can get on people's nervesSorry, not correct. Try another button. He will demand more moneyGood try, but not right. Select another answer.

2. What can result if a sales representative misleads the customer?

   His commission can greatly increaseSorry, not correct. Try another button. Customers have no recourse in dealing with dishonest salesmenOops! Wrong answer. Re-read the question and try again. The customer can become dissatisfied and not deal with the company againCorrect. You know about sales.

3. What could happen if a sales rep bypassed company policy to get a sale?

   She might be reprimanded for breaking the ruleThat is correct. You understand the value of Character. The sale would be negated and the customer would not be allowed to buy thereGood try, but not right. Select another answer. The sales rep could be sent to jailOops! Wrong answer. Re-read the question and try again.

Pick an answer to see instant feedback. Re-read the lesson if you miss one.