Understanding ISO 9000

Mini-Quiz: Documents Needed for ISO 9000

SCSchool for Champions LLC

Take this Mini-Quiz to check your understanding of the lesson material.

QUIZ

Self-check your understanding

Why should upper management be directly involved in writing the Quality Policy Manual?
To give them something to doSorry, not correct. Try another button. They have greater writing skillsGood try, but not right. Select another answer. To state the company business philosophyThat is correct. You are becoming a Champion in using ISO 9000.
Which is one thing to include in Procedures?
Hourly wage of workersSorry, not correct. Try another button. Who is responsibleCorrect. You sure are smart. Philosophy of doing businessOops! Wrong answer. Re-read the question and try again.
What could happen if a company didn't bother with these documents?
They could save a lot of moneyOops! Wrong answer. Re-read the question and try again. Workers may go on strikeGood try, but not right. Select another answer. Business could go into disarrayThat is correct. You are becoming a Champion in using ISO 9000.

Pick an answer to see instant feedback. Re-read the lesson if you miss one.

If you got all three correct, you are on your way to becoming a Champion in Improving your Business with ISO 9000. If you had problems, you had better look over the material again.

Express yourself clearly

Resources and references

Websites

ISO Online – International Organization for Standardization website

ISO Standards Translated in Plain English – Extensive listing

ISO 9000 Certification Information – Good listing of ISO 9000 resources

ISO 9000 References and Resources

Questions and comments

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Self-check your understanding

Resources and references

Websites

Questions and comments

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