Sample ISO 9000 Quality Policy Manual: Sec. 4.0 Quality System Requirements
(updated 17 December 2022)
The following material is section 4.0 of a Quality Policy Manual, used to satisfy the ISO 9001 standard. This material follows the rationale approach to stating company policies and is intended as an example of this approach as well as a sample of a Quality Manual.
For other sections, refer to the Manual Table of Contents
4.0 Quality System Requirements
Rationale
We believe that companies that follow what are considered “good practices” or adhere to accepted standards of quality usually operate their businesses in an effective and consistent manner. They also deliver a product or service of the quality expected by their customer.
We believe that following such good practices will result in reduced costs by helping eliminate waste and will also result in repeat and new business due to customer satisfaction from getting quality goods.
Policy
Resources and references
Websites
ISO Online – International Organization for Standardization website