Mini-Quiz: Automobile Sales Process

1. What is the goal of the dealership in newspaper ads?

   To get people to buy a car someplaceGood try, but not right. Select another answer. To get people to come to their dealershipThat is correct. You understand selling. To convince people to buySorry, not correct. Try another button.

2. Why doesn't the salesperson immediately convince the person to buy?

   It is necessary to know what the person wants firstCorrect. You know your stuff! That is the strongest method to make a quick saleOops! Wrong answer. Re-read the question and try again. It is better to let the person make his own decisionSorry, not correct. Try another button.

3. Why should a salesperson make an effort to be likeable?

   You need to make sure the person doesn't complain to the bossGood try, but not right. Select another answer. You feel better about yourself, even if you don't get the saleOops! Wrong answer. Re-read the question and try again. You need every advantage you can get to make the saleThat is correct. You understand selling.

Pick an answer to see instant feedback. Re-read the lesson if you miss one.