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ISO 9000 Quality Policy Manual - Table of Contents

by Ron Kurtus (updated 17 December 2022)

Rationale Approach to an ISO 9000 Quality Policy Manual

0.0 Introduction

1.0 Scope

2.0 References

3.0 Definitions

4.0 Quality System Requirements

4.1 Management Responsibility

4.2 Quality System

4.3 Contract Review

4.4 Design Control

4.5 Document Control

4.6 Purchasing

4.7 Purchaser Supplied Product

4.8 Product Identification and Traceability

4.9 Process Control

4.10 Inspection and Testing

4.11 Inspection, Measuring, and Test Equipment

4.12 Inspection and Test Status

4.13 Control of Nonconforming Product

4.14 Corrective Action

4.15 Handling, Storage, Packaging, and Delivery

4.16 Quality Records

4.17 Internal Quality Audits

4.18 Training

4.19 Servicing

4.20 Statistical Techniques

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Resources and references

Ron Kurtus' Credentials

Websites

ISO Online - International Organization for Standardization website

ISO 9000 References and Resources

Books

(Notice: The School for Champions may earn commissions from book purchases)

Top-rated books on ISO 9000

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rtoc.htm

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Where are you now?

School for Champions

ISO 9000 topics

ISO 9000 Quality Policy Manual - Table of Contents

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ISO 9000 topics

• Explanation of ISO 9000

Improving business

• ISO 9000 Compliance versus Certification
• Documents Needed for ISO 9000
• Rationale Approach to Quality Policy Manual
• Records Required by ISO 9001
• Internal ISO 9000 Audits
• Comparing ISO 9000 and TQM

Gaining ISO 9000 certification

• Reasons to Seek ISO 9000 Certification
• Simple Plan for Registration
• Steps to Achieve Registration

Sample quality manual

• Sample Quality Policy Manual
• Table of Contents
• 0.0 Introduction
• 1.0 Scope
• 2.0 References
• 3.0 Definitions
• 4.0 Quality System Requirements
• 4.1 Management Responsibility
• 4.2 Quality System
• 4.3 Contract Review
• 4.4 Design Control
• 4.5 Document Control
• 4.6 Purchasing
• 4.7 Purchaser Supplied Product
• 4.8 Product Identification and Traceability
• 4.9 Process Control
• 4.10 Inspection and Testing
• 4.11 Inspection, Measuring, and Test Equipment
• 4.12 Inspection and Test Status
• 4.13 Control of Nonconforming Product
• 4.14 Corrective Action
• 4.15 Handling, Storage, Packaging, and Delivery
• 4.16 Quality Records
• 4.17 Internal Quality Audits
• 4.18 Training
• 4.19 Servicing
• 4.20 Statistical Techniques

Also see

• ISO 9000 Survey Results
• Strategies to Succeed in Business
• Succeed with TQM
• Succeed in eCommerce
• Advance in Your Career

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