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Mini-Quiz: Getting Quality Goods from Your Suppliers

by Ron Kurtus

Take this Mini-Quiz to check your understanding of the lesson material.

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1. What was the old way of getting quality goods from your suppliers?

Just accepting poor quality and doing re-work

Buying the same item from several vendors

Bribes and payoffs

2. What incentives encourage supplier quality?

Do not pay for goods until 60 days past the due date

Form a partnership that could guarantee further business

Parties for upper management

3. Why should you help the supplier provide you with quality goods?

It is in your best interest to make sure your product is delivered per spec

It is the nice thing to do

There is no good reason, and that is why few do it

If you got all three correct, you are on your way to becoming a Champion in Total Quality. If you had problems, you had better look over the material again.

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Benefit society by applying your knowledge

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Resources and references

Ron Kurtus' Credentials

The following resources provide information on this subject:

Web sites

TQM Resources

Books

(Notice: The School for Champions may earn commissions from book purchases)

Top-rated books on Total Quality

Top-rated books on Business Quality

Top-rated books on Six Sigma

Top-rated books on ISO 9000

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Questions and comments

Do you have any questions, comments, or opinions on this subject? If so, send an email with your feedback. I will try to get back to you as soon as possible.

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Where are you now?

School for Champions

Total Quality Management (TQM) topics

Mini-Quiz: Getting Quality Goods From Your Suppliers

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TQM topics

Basic principles

• Basic Principles of TQM

Satisfy customer

• Satisfy Customers to Increase Business
• Dealing with Customer Complaints
• Everyone is Not a Customer in TQM

Get good work and supplies

• Quality Goods From Suppliers

Reduce waste and failures

• Inspection Methods to Fulfill Quality
• Prevent Mistakes with Poka-Yoke
• Variability Reduction in Manufacturing

Applications

• Case Study of Empowering Secretaries
• Quality in the Restaurant Business
• Applying TQM in a Church
• Using TQM for Competitive Advantage

Presentations and reports

• TQM Plan for Martin Marietta
• GE Astro Space Process Improvement
• Quality Improvement for Wisconsin
• TQM in U.S. Air Force Systems Command
• Air Force Weapons Lab TQM Plan
• TQM in Strategic Defense Initiative Organization
• Air Force Space Systems Division TQM Booklet
• Three Phase Approach to TQM in SDI Programs
• Strategic Defense Initiative TQM Newsletters

Also see

• TQM Survey Results
• Succeed with ISO 9000
• Succeed in Business
• Advance in Your Career

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Let's make the world a better place

Be the best that you can be.

Use your knowledge and skills to help others succeed.

Don't be wasteful; protect our environment.

You CAN influence the world.

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Live Your Life as a Champion:

Take care of your health

Seek knowledge and gain skills

Do excellent work

Be valuable to others

Have utmost character

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