List of Topics

SfC Home > Business > ISO 9000 > TQM >

 

Results of TQM Survey Questions

by Ron Kurtus (2021)

Note: For a while, I had survey questions on the various topics. Answers were tabulated and placed in a database. That feature has been temporarily put on hold. However, you can still see the results of the survey.

Does your company follow Total Quality principles? Yes: 67 (62%) No: 40 (37%) Total: 107
Does your company seek customer satisfaction? Yes: 57 (78%) No: 16 (21%) Total: 73
Do you ask what your customers expect? Yes: 57 (76%) No: 18 (24%) Total: 75
Should a company help their suppliers? Yes: 1172 (95%) No: 57 (4%) Total: 1229
Do quality products result in higher profits? Yes: 88 (82%) No: 19 (17%) Total: 107
Is Total Quality in business outdated? Yes: 23 (27%) No: 60 (72%) Total: 83
Does your management support quality improvement? Yes: 47 (68%) No: 22 (31%) Total: 69
Would you pay more for a quality product? Yes: 87 (90%) No: 9 (9%) Total: 96
Have you ever bought an unreliable product? Yes: 56 (80%) No: 14 (20%) Total: 70
Does extra service result in repeat business? Yes: 83 (58%) No: 58 (41%) Total: 141
Should workers have a say in how a company is run? Yes: 204 (67%) No: 100 (32%) Total: 304



Seek Quality


Resources and references

Ron Kurtus' Credentials

The following resources provide information on this subject:

Web sites

TQM Resources

Books

(Notice: The School for Champions may earn commissions from book purchases)

Top-rated books on Total Quality

Top-rated books on Six Sigma


Questions and comments

Do you have any questions, comments, or opinions on this subject? If so, send an email with your feedback. I will try to get back to you as soon as possible.


Share this page

Click on a button to bookmark or share this page through Twitter, Facebook, email, or other services:

 

Students and researchers

The Web address of this page is:
www.school-for-champions.com/tqm/
survey.htm

Please include it as a link on your website or as a reference in your report, document, or thesis.

Copyright © Restrictions


Where are you now?

School for Champions

Total Quality Management (TQM) topics

Results of TQM Survey Questions




TQM topics

Basic principles

Satisfy customer

Get good work and supplies

Reduce waste and failures

Applications

Presentations and reports

Presentations and reports

Also see



Let's make the world a better place

Be the best that you can be.

Use your knowledge and skills to help others succeed.

Don't be wasteful; protect our environment.

You CAN influence the world.





Live Your Life as a Champion:

Take care of your health

Seek knowledge and gain skills

Do excellent work

Be valuable to others

Have utmost character

Be a Champion!



The School for Champions helps you become the type of person who can be called a Champion.