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Feedback Q&A on Training

by Ron Kurtus

Readers have sent in a total of 35 comments and questions on Training issues. They are listed according to date.

You can read them to further your understanding of the subject.

List of most recent 10 letters




ROI Workers How to measure ROI in HR training? South Africa
Difference with Education What is deschooling? USA
General I am interested in studying training and development South Africa
General Training and corporate expectations UK
Determine ROI Please assist me ROI calculation process Sri Lanka
General Training statement Cambodia
General Why is it important to train workers? USA
ROI Workers Writing dissertation on ROI UK
Difference with Education I believe education is part of training Namibia
Difference with Education What is the length of training classes versus education? Tanzania

Next 10

How to measure ROI in HR training?

Topic: ROI Workers


August 26, 2014

How do we measure return on Investment as HR training and Development Department on our Key Function Ares.

Mooiman - South Africa



The costs for training workers includes wages paid the workers during the training, wages or costs of the trainers, and other miscellaneous items. This is the investment made by the company.

The company management wants to see increased productivity and perhaps new skills that will increase profits.

Measurement of existing productivity could include determining how much money it costs for the workers to perform their tasks. Work from an untrained worker would cost more than from a skilled worker.

The money saved by improved performance over a set period of time divided minus the cost of training, divided by the cost of training would be the ROI for that period of time. For example, if it cost $2000 to train the workers, and the company saved $3000 in two months, the ROI would be (3000 - 2000)/2000 = 50% for that period of time. Often the ROI is much less.

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What is deschooling?

Topic: Difference with Education


March 15, 2012

What is descholing?

Vincent - USA



Deschooling usually means home schooling or alternative schooling. It was popularized in a 1971 book "Deschooling Society".

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I am interested in studying training and development

Topic: General


March 5, 2012

I am interested in studying training and development/facilitation.Mainly online or distance study. Short courses. Please advice.

Oupa - South Africa



The University of South Africa may have online courses in training and development.

Also check Maurice Kerrigan to see their training courses.

A very good organization for training is ASTD Global Network South Africa. It is worth checking them out.

Best wishes in your endeavors.

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Training and corporate expectations

Topic: General


November 10, 2011

How Training could affect the application of business planning and corporate expectations

luckshan - UK



It is difficult to find highly skilled workers. It is often less expensive to train existing works. Likewise, managers need to be trained in the latest technologies and management methods.

Training costs money, so the return-on-investment must be measured to verify it is worthwhile. See: Determining Training Return-on-Investment (ROI).

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Please assist me ROI calculation process

Topic: Determine ROI


March 24, 2011

I'm working for am Automobile Industry which sells luxury vehicles & vehicle parts to the customers. We are planning to do a training programme on for the Sales & support staff.

Please assist me ROI calculation process.

Ruvini - Sri Lanka



Your "investment" in training your staff is the cost to the company to do that training. This includes the cost of paying the trainer, using a room and equipment for the training, and the cost of having the staff in the training.

If they are taking the training during working hours, you need to consider the hourly wages of the people, as well as an estimated loss in sales during that time.

The determine the return on this investment, you must first look at sales, profits and customer satisfaction over a period of time. Then after the training, you measure the same metrics over a similar period. The increase in profits to the company is the return on the training investment.

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Training statement

Topic: General


November 19, 2010

Training is an essential factor in the success of a business. A company that has well-trained personnel has the potential of becoming a champion in its field.

There is a need for people who can effectively develop and deliver


training material. Your knowledge and skills in this area can help you advance your career or improve your business. Also, the development and delivery of training can be a satisfying profession, especially when you see the results of your work. Training is an important task, and it should be done with excellence in mind.

The purpose of these free online lessons is to give you a start at improving your training development skills. If you have any questions,

chenda - Cambodia



Those comments are true. Feel free to go through our lessons on Training.

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Why is it important to train workers?

Topic: General


October 26, 2010

Why is it important to train workers in an organisation?

Petronilla - USA



Training workers improves their skills and makes them more effective in their jobs. This results in better productivity and higher profits for the company.

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Writing dissertation on ROI

Topic: ROI Workers


April 8, 2010


My name is Ben Reeves. I am a student at Southampton University. For my
final year dissertation I am investigating ROTI analyses. I was wondering if anybody in your organisation would be kind enough to answer a few questions for me.

I am seeking the opinions of individuals who use or devise ROTI analyses.

The questions are as follows:
Feel free to expand on them as much as possible I am really interested in what you think and feel, the more opinions the better!

What are ROTI (return on training investment) analyses used for within

Who uses the ROTI analyses?

Are the analyses accurate?

Is there a difficulty in attributing performance benefits of the
organisation to training programmes despite these analyses?

Are there alternative methods that yield similar information?

How does ROI importance differ at different levels of the organisation?

What i am trying to get to really is how the analyses are used and what practical obstacles there are if any? I am looking for your experience and opinion on the utility and validity of the ROTI analyses.

These questions will hopefully help by giving a framework from which you can give your views. What does ROI mean to you?

I hope you can help.

Many Thanks,

Ben - UK



The problem in analyzing the return-on-investment from training is setting metrics. Often there are no solid ways to measure the results of training in soft skills, such as communication or dealing with others. Also, the investment is money up front, but the return may be spread over many years and may even include influence on other workers.

A big problem is that many times the ROI from training is skewed for management to justify the training.

The following websites may give you some information or leads on the subject:

I hope that helps. Best wishes in a successful dissertation.

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I believe education is part of training

Topic: Difference with Education


March 4, 2010

the way i understand this two concepts is more less the same. because education is the key to training and development meaning education is at broader level. while training is to acquire necessary skills and knowledge to do a specific task.but both education and learning similarities is that you are getting knowledge even though education don't give straight skills

mirtha - Namibia



Educators think of education as academic and theories or what is taught in school. On the other hand, trainers are more concerned with specific tasks.

However, you are correct that training is also education. It is learning. There is a big overlap between the two disciplines. There are many classes taught in schools that are skill-based training. There are some classes in training that are concerned with theory--especially what are known as soft skills or people skills.

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What is the length of training classes versus education?

Topic: Difference with Education


December 3, 2009

I truly accept you answers, but may you make more clarification on this; Do education and training differ in terms of periods, which means education takes long time and training take short time.

FRANK - Tanzania



Typically, education concerns studying from books and from the lectures of the teacher. Students are tested on how they understand the material, as well as what they remember. Usually, educational lessons or classes are all about an hour long, although a students may spend the whole day in several different classes.

On the other hand, training involves less understanding and more of how to do things. In many cases, training in his hands-on, where the students or learners must apply their knowledge immediately. Often training classes for adults, who have finished school and are learning specific job-related skills, may last for several hours. It is not unusual for adult training to go on for a all day, with only a break for lunch.

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