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Types of Training Delivery

by Ron Kurtus (updated 14 March 2023)

How do you deliver the content of your training material? In order to train workers, managers and customers, you must determine the best delivery medium to use that will provide the required information or achieve the desired knowledge and skills.

Questions you may have include:

This lesson will answer those questions.

Delivery media

Training, instruction, or educational courses can be provided to learners through a variety of media:

Uses of media

The following explains how each of the various delivery media is used, as well as discusses their pros and cons.

Personal instruction

Personal instruction is the most common method to deliver instructional material, using a teacher, trainer, or facilitator. Although sometimes this is done through a straight lecture, it is usually performed with the assistance of several other instructional media.

Trainers may deliver their instructional material in a school environment through classes and one-on-one tutoring or in a company environment through in-house training classes, on-the-job training or off-site seminars.

(See Personal Delivery of Training for more information on this delivery media.)

Written material

Different types of written material that can be used for education or training include:

Using written material, in conjunction with classroom instruction, has been the basis for learning in school for eons. Attempting to learn by simply reading manuals or guides by yourself is possible, although it takes much discipline.

Often several guides must be used in tandem in order to gain understanding. An example of this is when people buy "How to Use..." software books to supplement the guides they received when they purchased the software application.

Delivery through computer

Education and training that uses the computer includes:

(See Computer Delivery of Training for more information.)

Distance learning

Distance learning usually implies some sort of teleconferencing method, where the teacher can be seen by the students, via television, and the teacher and students can verbally interact. A drawback is that the teacher can not tell if the students are getting bored or falling asleep during the class. Also, the technology if very expensive.


Audio and video tapes are popular media for teaching in special cases.

Using audio tapes to learn a subject matter has the advantage of easy access. Many will listen to the tape while doing something else or while driving their car. The down-side is that information is only auditory, this they cannot see examples and illustrations. Also, since the user is often doing something else while listening, the subject matter cannot be too intense or complicated.

Since most people have access to a video recorder, they can easily use a video tape as a learning medium. One advantage is that it is just like watching a television show. A major disadvantage is that video tapes are very expensive to produce.

Video tapes can be used both at home and in a training session at work. This is a big advantage over the audio tape, which is seldom used for in-house training.

Combination of the above

Often several of these training and educational forms are used together to increase effectiveness.


Selection of the proper medium for delivering training is important in order to be effective in the given situation. If possible, a combination of the various delivery media should be used to have the greatest effect.

People learn the best through using a combination of their senses 

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